Guest Services Coordinator
THE TEN SPOT® is a ‘one stop beauty shop’ that is on the hunt for remarkable people that are enthusiastic, exceptionally capable, and have great energy!
we are a serious anti-spa beauty bar with a witty edge, so you must have the personality to match! and the ability to deliver impeccable guest experiences and maintain an upbeat attitude is a must.
THE TEN SPOT® is looking for an guest coordinator who will take a personal interest in the performance of the shop, be sure our guests feel welcome and ensure that every guest has a 10-star experience
some of the responsibilities of the role will include :
- coordinating the guest experience to ensure an exceptional experience from beginning to end!
- checking guests in.
- managing the flow of the guest experience.
- answering phones and booking appointments.
- assisting esthetic experts with their guests.
- cashing guests out, making sure they had a great experience and encouraging rebooking and retail sales.
- assisting management team with tasks when they are presented.
- opening and closing the shop.
the successful candidate will:
- lead by example in providing an exceptional guest experience.
- act with confidence and work well with others.
- contribute to a positive working environment.
- assist others in cleaning / setting up for appointments.
- maintain a well-developed knowledge of the services and products offered.
- maintain a positive and professional demeanor when guest issues arise
- not just survive but thrive when the pressure is on.
- competitive hourly rate.
- opportunity for yearly bonuses
- awesome product and service discounts
- additional in-house 10spot® training
- amazing advancements opportunities for those looking to grow with us!